Customer Highlight: Unattended Area
Recently, a hardware store chain wanted to automatically detect when a customer was waiting at a counter and alert the associates, but did not want to alert the associates when the clerk was already at the counter. We installed Proxidyne Sensor Net with two motion detecting cameras, one over the area for the clerk and one over the area where customers would come up to the counter. Both cameras reported their activity back to our Proxidyne Bridge, and it analyzed the data. When the clerk was not at the counter for more than 45 seconds, and a customer arrived, the associates are automatically notified on their 2-way radios to return to the counter and assist the customer.