Proxidyne Platform helps your store grow sales, improve customer service and maximize staff effectiveness by automating your in-store communication. Powered by Proxidyne Bridge and Proxidyne Relay, Proxidyne Platform gathers data from Inputs including your existing anonymous sensors to monitor customer actions in the store. Proxidyne Bridge applies your rules to trigger Outputs including radio announcements, text messages and analytics.
- Increase Revenue: Dispatch staff to assist a customer who’s standing in one area that indicates they may be ready to purchase.
- Reduce BOPIS Pick Times: Notify staff immediately when an online order has been placed.
- Improve Staff Allocation: Alert staff when customer enters important aisles to capitalize on opportunities.
- Improve Customer Service: Help customers promptly without disruptive PA announcements.
- Reduce Checkout Lines: Alert staff automatically as soon as line length exceeds maximum.
- Respond to Change: Refine your announcements. Simply reposition your inputs.
Buy Online, Pickup in Store
Delight customers heading to the store to pickup online orders by alerting staff so the order is ready.
Satisfy customers with prompt service via automatic staff dispatch.
Unstaffed Area & Key Aisles
Increase sales by notifying staff when customers approach an unstaffed service counter or enter a high value aisle.
Customer Assistance Requests
Reduce waiting by notifying staff immediately of customer requests.
Reduce checkout times by alerting staff when lines get long.