Get answer to questions like…
- How many customers enter the store each day?
- What is the breakdown of customers by hour?
- How many people pass through the electronic department each day?
- How long do customers linger in the handbag department?
Get the 10,000 foot view…
- Compare response times across locations
- See how customer survey results compare from store to store
- Analyze the length of time staff spends at their cash registers and service desks
- Set attainable goals for BOPIS pick-time improvements
- Let customers know the average time it takes a pick-ticket item to be brought to the register
Drill down to the store or sensor level…
- Improve staff allocation by noticing patterns in the need for customer service
- Measure customer service improvements after action is taken
- Learn how customers feel with non-intrusive survey buttons
Marketing and Sales
Download our data to compare it with your sales and marketing campaigns. We are willing to work with you to export your data in a format that best suits your needs.
Proxidyne Bridge tracks all local activities in a database and simultaneously uploads those activity records to the Proxidyne Dashboard which provides access to analytics for any store or group of stores. Proxidyne provides built-in analytics, custom built analytics, download in a range of formats and APIs for continual access to the collected data.
Built-in Analytics for All Supported Inputs and Devices
- API Calls
- Proxidyne Buttons with 1, 2, 3, or 4 inputs
- Proxidyne Relays with 3rd Party Dry Contact Devices such as pressure sensitive
- Proxidyne IR Motion Sensors (IR sensors)*
- 3rd Party Motion Sensing Cameras
- For All Devices, for User Selected Dates:
- Activity By Hour of the Day & Day of the Week
- Events By Hour of the Day & Day of the Week
* Note that there may be activity when a customer walks down an aisle but there will only be an event if they dwell for the time configured for that sensor.
Additional analytics for Proxidyne Sensors
Customer Service Buttons
- Average response time
- Number of calls ignored
Pick Ticket Buttons
- Average time to move the item to the checkout counter
- Number of items sold
- Number of returned to shelf
We offer custom inputs for our cashier buttons. Your analytics will reflect your customization.
- Counts per input
- Time distribution of pushes per input
- Average response time per input
- Number of calls ignored per input
Product and Solution Sheets
Proxidyne Platform Product Line (v4.2.1): High Res, Small File
Proxidyne Dashboard (v4.0): High Res, Small File
Proxidyne Bridge Product (v4.1.1): High Res, Small File
Proxidyne Motion Sensor Product (v4.1): High Res, Small File